Safe Ways to Fix Amazon Prime Video Keeps Buffering/Freezing

Liam Miller
Sep 14, 2023 / Updated by Liam Miller to Solution

Amazon Prime Video is a streaming platform where you can watch movies and TV series on demand. Many users want to fix Amazon Prime video buffering issues, that's because it spoils your movie night is the occasional errors. When users complain about how Amazon keeps buffering even with a stable internet connection, let’s run the possible problems within the platform and the best action to fix them without complexity.

Why Amazon Prime Video Is Always Buffering

Even if there are many possibilities of issues, one thing is sure for everyone: videos are buffering. Here are the most common problems to look for when Amazon errors.

1. Low Internet Speed

Amazon Prime Video has internet speed requirements to avoid buffering when streaming. It is recommended to have 5Mb/s to 25Mb/s to watch HD and UHD films. Meanwhile, you can use 3Mb/s if you are good for SD quality in your videos. Just ensure that the connection is fast to prevent freezing, buffering, or lagging. You will receive a notification if you have insufficient bandwidth.

2. Outdated App

Applications need to be updated when a new version is released. The outdated version of the app can only catch up to some point, but you will see the issues when there are more actions within the app.

3. Amazon Serve

If you stream from other platforms like Netflix and YouTube without encountering an issue, the problem might be in the Amazon server. Possibly this is due to an outdated app or a complete server shutdown.

How to Fix Amazon Prime Video Keeps Buffering

What could be the best solution after learning about the possible problem with Amazon? See the effective ways to fix Amazon Prime Video when it is buffering.

1. Improve Internet Quality

You can simply restart the app and device to improve the internet speed. Disconnecting other devices also provides a fast speed while streaming videos. A minimum bandwidth will likely restrict you from smooth video streaming, so it is best to upgrade your internet speed for HD movies and series.

2. Clear Cache

By clearing the cache, Amazon Prime Video can stream movies without buffering. To clear the cache on your device, go to the setting and navigate to the "App" menu. Locate Amazon and click the "Clear Cache" button.

3. Restart Your Router

If you are confident about your internet speed, you can simply restart the router to fix the buffering in Amazon Prime Video. Another way is to connect your TV directly to your router using an Ethernet cable.

4. Contact Support

Ask help from customer service if nothing changes after trying some of the basic troubleshoots. It can be your last option when you find no problem with your internet network or device.

5. Update the App

An outdated version of Amazon Prime Video can bring random lags when streaming. So, it is suggested to check for new updates and download the latest app version.

6. Change Streaming Quality

Consider the requirements of the streaming service. You can lower the video quality settings and choose 720p or lower. Keep in mind that watching 4K movies can cut data usage by up to 75%.

Bonus Tips: Watch Downloaded Videos Smoothly

It is frustrating for Amazon Prime Video to buffer every time. AnyRec Blu-ray Player will stream your favorite 4K and Blu-ray movies smoothly, showing high quality without lags. It supports a wide range of movie types, including DVD, Blu-ray, commercial, and homemade. The user will not worry about format, as the media player accepts MPG, M4V, MP4, AVI, 3GP, and more. On the other hand, you can enjoy the audio effects with advanced audio decoding technologies like Dolby, DTS, and TrueHD.

AnyRec Blu-ray Player
AnyRec Blu-ray Player

Play videos in 720p, 1080p, and 4K without lags and buffering.

Change the video contrast, brightness, saturation, and so on.

Freely change audio channels to stereo, reverse stereo, etc.

Default playlist menu for titles, chapters, audio, and subtitles.

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Step 1.Run AnyRec Blu-ray Player after the installation. If you want to watch discs, insert a disk into the Blu-ray/DVD drive. And you can see the video from the disc.

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Free Download

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AnyRec Insert Disc

Step 2.Click the "Open File" or "Open Disc" button from the main interface. Choose the file to upload and play. Use the controls at the bottom part of the window for other actions.

AnyRec Open File

Step 3.Use the other settings above to open other files, show the playlist, adjust the volume, and so on. Enjoy a smooth and high-quality stream.

AnyRec Controls
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FAQs about Amazon Prime Video Buffering

Conclusion

This post showed the possible reasons Amazon Prime is so slow or keeps buffering. Luckily, this post also will give you some effective solutions to fix Amazon Prime video buffering you can use. While you can’t always fix the app’s issue, you can rely on AnyRec Blu-ray Player for a smooth streaming experience. Try it for free by clicking the "Free Download" button.

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Free Download

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